Shipping policy

We aim to deliver your order quickly, safely, and reliably.

PROCESSING TIME
Orders are processed within 2–3 business days (excluding weekends and holidays). You will receive a confirmation email once your order has been shipped.

SHIPPING TIME
Estimated delivery times:
United States: 7–12 business days  
Canada: 7–12 business days  
Europe: 7–15 business days  
Rest of World: 7–18 business days  

Please note that delivery times are estimates and may vary due to external factors such as customs clearance and carrier delays.

SHIPPING COST
Free shipping on orders over CA$75.
Shipping fees for smaller orders are calculated at checkout.

TRACKING
All orders include tracking. Once your order ships, you will receive a tracking number via email.

DELAYS & CUSTOMS
Occasionally, delays may occur due to customs processing, weather conditions, or peak seasons. We appreciate your patience and understanding.

INCORRECT ADDRESS
Please double-check your shipping address before placing your order. We are not responsible for orders delivered to incorrect addresses provided at checkout.

LOST OR STOLEN PACKAGES
If your package is marked as delivered but you cannot locate it, please contact your local carrier. We are not responsible for lost or stolen packages after delivery confirmation.

CONTACT
If you have any questions, please contact us via our website or email support.